Provider Training Catalog

ASAM Refresher Training

ASAM stands for the American Society of Addiction Medicine, regarded as the experts in addiction medicine.

This training teaches participants how to:

  • Apply ASAM criteria
  • Review updates to ASAM criteria
  • Communicate ASAM criteria with managed care organizations for service authorizations.

Who should attend? Providers delivering substance use treatment.

Ready to register? Browse our training calendar for upcoming sessions.

CALOCUS

(Child and Adolescent Level of Care Utilization System for Psychiatric and Addiction Services)

Service providers are required to use the Child and Adolescent Level of Care Utilization System for Psychiatric and Addiction Services, or CALOCUS, clinical tool to evaluate and determine the level of psychiatric or addiction services care needed for individuals ages 6-18.

This training is conducted by Partners’ Mental Health and Substance Use Utilization Management staff. This hands-on training includes the review of a case and use of the CALOCUS screening form to score the level of care needed.

Who Should Attend? Persons responsible for service authorization requests for mental health and substance use services.

Ready to register? Browse our training calendar for upcoming sessions.

CANS

(Child and Adolescent Needs and Strengths)

Service Providers are required to use the Child and Adolescent Needs and Strengths, or CANS, clinical tool to evaluate and determine the level of psychiatric or addiction services care needed for individuals ages 3-5.

Partners BHM has worked with the CANS staff to make training on the tool available for our providers at no cost.

Who Should Attend? Persons responsible for service authorization requests for mental health and substance use services.

To receive CANS training, please visit Partners’ CANS Training Page for step-by-step instructions.

Cognitive Behavioral Therapy

Cognitive Behavioral Therapy, also known as CBT, is a type of therapy that helps a person focus on his or her current problems and how to solve them. This training program teaches the essentials of CBT, and prepares treatment providers to begin or continue the appropriate use of this evidence-based practice.

Who Should Attend? Social workers, psychologists, counselors, and others interested in the practice of CBT.

Ready to register? Browse our training calendar for upcoming sessions.

Cultural Competency

This unique interactive experience is an exploration of what “cultural competency” means in today’s world, from the perspective of how cultural influences affect our perceptions, particularly in behavioral health-related businesses. A range of culturally relevant topics are addressed that directly affect the professional’s worldview and ethical behavior. The training includes several interactive group and experiential activities to examine and discuss these topics in relevant and meaningful ways.

Objectives:

  • To describe “culture” by exploring the range of topics and areas that can and should be addressed, particularly in behavioral health settings.
  • Identify one’s own cultural perspective, and describe how this perspective influences behavior.
  • Utilize DSM-5 skills and tools with the lens of culture, including during clinical screening and assessments.
  • Evaluate possible ethical dilemmas involving workplace cultural issues and a professional codes of ethics

Who Should Attend? Employees of provider agencies.

Ready to register? Browse our training calendar for upcoming sessions.

Due Process

This training is presented by Partners’ Appeals Unit and outlines the steps and factors involved with appealing a service decision.

Objectives of this training explain:

  • the Peer Review Process
  • Due Process
  • the Reconsiderations and Appeal Process
  • the various levels of Reconsideration and Appeal

Who Should Attend? Providers who assist consumers and families during the appeals process.

Ready to register? Browse our training calendar for upcoming sessions.

Ethics for Clinical Staff in a Managed Care Environment

Ethics for Clinical Staff reviews current ethical standards in service delivery, such as:

  • How one’s morals and values effect ethics
  • How policies and procedures may affect ethics
  • How to manage dilemmas one may face while in practice
  • Identify steps to resolve ethical dilemmas.

Who Should Attend? Employees of provider agencies.

Ready to register? Browse our training calendar for upcoming sessions.

LOCUS

(Level of Care Utilization System for Psychiatric and Addiction Services)

Service providers are required to use the Level of Care Utilization System for Psychiatric and Addiction Services, or LOCUS, clinical tool to evaluate and determine the level of psychiatric or addiction services care needed for adults.

This training is conducted by Partners’ Mental Health and Substance Use Utilization Management staff. This hands-on training includes the review of a case and use of the LOCUS screening form to score the level of care needed.

Who Should Attend?  Persons responsible for service authorization requests for mental health and substance use services.

Ready to register? Browse our training calendar for upcoming sessions.

Mental Health and Substance Use Service Definitions

Partners’ Utilization Management Department hosts a series of Go2Webinars to present various Service Definition Training sessions. Training hours vary per topic.

Past trainings include:

  • Child Outpatient Services
  • 8C for the Licensed Independent Practitioner
  • Intensive In-Home Services

Who Should Attend?  Providers responsible for ensuring that services are delivered as required by the NC Division of Medical Assistance and NC Division of Mental Health/Developmental Disabilities/Substance Abuse Services.

Ready to register? Browse our training calendar for upcoming sessions.

Motivational Interviewing

Motivational Interviewing (MI) is a highly respected evidence-based practice for behavioral healthcare providers. This introductory course teaches an eight-module curriculum on the skills necessary to apply this practice. This training teaches participants to understand: The “Spirit” of Motivational Interviewing

  • Foundational Skills of MI Practice
  • Practice and “Real” Play of Foundational Skills
  • What MI is and what MI is not
  • MI Consistent Thinking and Practice
  • Strategies for Growing Your MI Practice Skills

Who Should Attend?  Providers interested in using this evidence based practice in treatment delivery.

Ready to register? Browse our training calendar for upcoming sessions.

NC SNAP

The NC-SNAP (NC Support Needs Assessment Profile) is a needs assessment tool that, when administered properly, measures an individual’s level of intensity of need for developmental disabilities (DD) supports and services. Persons in North Carolina who have a DD diagnosis and receive state funded supports and or are placed on the waiting list to receive state funded DD supports must have an NCSNAP administered annually.

NC-SNAP training registration procedures can be found here

Ready to register? Email Training@PartnersBHM.org to request an application.

NC TOPPS 101 and NC TOPPS Superuser Training

Partners’ Quality Management staff offers NC TOPPS 101 and NC TOPPS Superuser webinars on a quarterly basis.

  • NC TOPPS 101 is an introduction to NC TOPPS and includes a demonstration of the NC TOPPS online system for the provider agency’s staff user.
  • The NC TOPPS Superuser training outlines the roles and responsibilities of the NC TOPPS Superuser.

Who Should Attend?  All new NC TOPPS users and Superusers.

Ready to register? Browse our training calendar for upcoming sessions.

Person Centered Planning

Person Centered Planning (PCP) is a process designed to empower the person receiving treatment by focusing on what they want for their lives; instead of designing a plan based on resources available.

The training goals and objectives are to:

  • Understand the value of good planning;
  • Know how to prepare and develop document plans;
  • Be able to measure progress;
  • Define Medical Necessity;
  • Identify what is important to, and for, the individual and family, and to use both in developing the plan; and
  • Write, update and revise Person Centered Plans.

Person Center Planning is a one-day training. This training is limited to 40 participants, only two participants per agency may attend.

Who Should Attend?  Persons responsible for developing person centered plans for individuals receiving services

Ready to register? Browse our training calendar for upcoming sessions.

Person Centered Thinking

Person Centered Thinking (PCT) is a foundation and philosophical framework for those involved in supporting people with disabilities. This activity-filled, two-day training consists of applied stories, guided exercises, group work and discussion.

This training is limited to 40 participants per session, and only two participants per provider agency may attend each session.

Who Should Attend?  Persons working with individuals with disabilities

Ready to register? Browse our training calendar for upcoming sessions.